Hi, I’m Lauren 👋 – a UX designer with 5 years of experience in FinTech and HealthTech. I'm passionate about solving problems, storytelling, and accessibility.
Product-led Feature Growth: Self-Service Feature Upgrade Experience
Senior UX Designer – Dwolla
I designed the features page: a standardized location that allows customers to upgrade their features without manual intervention. In this project, you’ll see how I learned to pivot my designs to allow for smaller, impactful releases in a changing development team.
Designing for Scale: Building a Design System from Scratch
Senior UX Designer – Dwolla
I led the charge to craft an entire design system for usage throughout the Dwolla ecosystem and improve the engineering handoff for each team. In this project, you’ll learn how I expanded my skills in Figma and mentored another designer along the way.
A Better First Impression: Redesigning the Onboarding Flow
Senior UX Designer – Dwolla
The onboarding approval process within the dashboard was time-consuming and ineffective, leading to a high drop-off rate among new users. In this project, I led a redesign of a key portion of Dwolla’s onboarding flow.
Data Driven Diagnosis: Designing a Clinical Decision Support System
Research Assistant – Carnegie Mellon Human Computer Interaction Institute
At Carnegie Mellon University, I designed a software that allows clinicians diagnose patients effectively and capture data to inform future diagnostic decisioning. In this project, you’ll learn how I approached learning an entirely different field of work and how to design for critical situations.
